SHIPPING INFORMATION
• 📦 Order Processing Time:
All orders are processed within 1-2 business days after confirmation.
• 🚚 Delivery Time:
• Metro Cities: 3–5 business days
• Other Areas: 5–7 business days
• Remote Locations: Up to 10 business days
• 🇮🇳 Shipping Area:
Currently shipping across all India.
• 💸 Shipping Charges:
• Free shipping on all prepaid orders.
• 📦 Tracking:
Once shipped, you’ll receive a tracking link via email/SMS to track your order in real-time.
• ❌ Delays:
Rare delays due to weather, logistics issues, or festive seasons will be informed promptly via email.
🔁 RETURN & EXCHANGE POLICY
• Return or exchange is available within 7 days of delivery.
• Product must be in unused, unwashed condition with all original tags attached.
• Customized or discounted items are not eligible for return unless received damaged.
• Kindly upload clear images of the product with the Ashlay brand tag clearly visible to avoid rejection.
• A logistics charge of ₹120 will be deducted from your refund as part of the return process.
• Refunds will be processed after product inspection at our warehouse.
📩 To initiate a return/exchange:
• Email us at: ashlayclothing@gmail.com
• Or DM us on Instagram: @ashlay.world